Voice Service
can be provided via
POTS, UCaaS, CCaaS, VoIP, Hosted PBX, Voice T1, SIP Trunking or PRI Lines
There are usually advantages gained by an organization using a UCaaS or CCaaS option rather than a plain vanilla VoIP, Hosted PBX or POTS (Plain Old Telephone Service) plan.
In many cases, an office with 4 or more phone lines, finds that their business benefits from a cost effective UCaaS or CCaaS option rather than a legacy VoIP, Integrated T1, Converged Circuit, or Bundled circuit service. Contact Us and we will help you determine the best options available at your location(s). If any of the acroynyms on this page are unfamiliar to you, see explanations at Telecommunications Abbreviations Explained. Some other services discussed above are:
- An Integrated T1 is set up to use part of the T1 bandwidth for phone service and the rest of the T1 bandwidth for Internet Access. Usually Integrated T1s are implemented with DBA (Dynamically Bandwidth Allocation). DBA allows any bandwidth set aside for a voice line to be used for Internet Access if the phone line is not off hook.
- Converged circuits are Integrated circuits; however, the terminology is typically applied to fiber circuits.
- Bundled circuits is pricing terminology where discounts are given when you purchase 2 or 3 of the following products bundled together: voice lines, internet access, and/or TV service.
You can see which Integrated T, Converged, and Bundled options are available for your location at the T1 Real-Time Line Service Quote site by choosing "Integrated (Bundled Data/Voice)" on the drop down menu. Depending on the carrier or cable company, Integrated, Converged, or Bundled service can often be ordered with an analog handoff, a voice T1 digital handoff, or a PRI handoff.
For offices with more than 8 or 12 phone lines and/or a large
amount of chargeable outbound and/or inbound calls, a dedicated phone service, either Voice T1 or PRI, is sometimes the most cost effective solution. Specifics are very much location dependent;
they are dependent on which carriers and cable companies serve your location and which plans they offer in that area. A Voice T1 has 24 phone lines. A PRI
is a Voice T1 where one of the 24 lines is used for control and other information; a PRI handoff is normally used if CallerID is desired. Normally, chargeable calls are significantly less expensive on a dedicated service versus POTS.
Voice T1s and PRIs can be either local or long distance:
Local versions have DIDs (Direct Inward Dialing numbers.
Long Distance versions have extremely attractive long distance rates for outgoing calls and/or inbound toll free calls. Long Distance T1s and PRIs are not
used for incoming local calls and do not have DIDs. Outgoing calls are all charged as long distance calls even if they are to a local number.
Those with heavy call volumes, and/or who wish to have a local presence in other parts of the world (DIDs from various parts of the world), may find SIP Trunking to be the best solution. Contact us for more info on SIP Origination and SIP Termination options.
Real-Time Quotes for Integrated T1s, Local and Long Distance Voice T1s and PRIs are available at T1Guy.com.
